Description: ? Monitor network infrastructure using various network management tools to ensure uptime and performance. ? Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions. ? Escalate complex technical issues to senior team members or appropriate departments for resolution. ? Coordinate with internal and external stakeholders to ensure effective incident response and communication. ? Maintain accurate documentation of network incidents, configurations, and resolutions. ? Participate in on-call rotation to provide 24/7 support for network-related emergencies. ? Contribute to the continuous improvement of network monitoring processes and tools. Requirements: ? Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). ? Proven experience as a NOC Engineer or similar role in a fast-paced environment. ? Strong knowledge of network protocols, topologies, and architectures. ? Familiarity with network monitoring tools and technologies. ? Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues. ? Effective communication skills, both written and verbal. ? Ability to work independently and collaboratively within a team. ? Industry certifications such as CCNA, CCNP, or equivalent are a plus. ? Experience with scripting languages (Python, Bash) is an advantage. Benefits: ? Competitive salary and benefits package. ? Professional development opportunities and certification support. ? Collaborative and inclusive work environment. ? Opportunities to work on cutting-edge technologies. ? Chance to grow your career with a forward-thinking company.
