REMOTE Virtual Customer Service Representative Job at Confidential in Boston

Note: This employer is open to candidates who want to work remote.We are seeking a Virtual Customer Service Representative to join our dynamic team. If you have a passion for providing excellent customer service and resolving inquiries, join us in our mission! You will be responsible for helping customers by providing product and service information and resolving technical issues. We are dedicated to maintaining existing relationships and ensuring our clients receive top-notch service. If you're a highly competent individual with exceptional communication skills and a focus on customer service, we invite you to be a part of our fully remote workplace environment!Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsProficiency in phone and video communication via Zoom.A disciplined and goal-oriented mindset with a strong focus on customer service.We Offer:Comprehensive benefits package.Retirement plan.Flexible work schedule.Exciting weekly bonuses. If you have a passion for customer service and are committed to success, we invite you to submit your resume for consideration. We value diversity and are an equal opportunity employer. Join our team and experience the positive impact of a growth-focused and dynamic fully remote workplace dedicated to providing exceptional customer service!Work from home! Awesome CEO, opportunity for advancement and great income earning potential!To apply please select Apply Now Interested in working from home? This employer is open to candidates who want to work remote.recblid 1nafzcyz1lpa6699yl4rszxpz3owrz